We're here to help you get set up and keep selling.
Email us: accounts@trypade.com
We typically respond within 1–2 business days.
Download PADE, create an account, and follow the onboarding flow to set up your first gig (your business profile). From there you can add products or services, connect a payment processor, and start accepting payments.
PADE supports four ways to get paid: Cash, Tap to Pay (contactless card and digital wallet payments directly on your phone, no extra hardware required), QR Code, and Invoice. You'll need to connect a Stripe account from Gig Settings before card-based payment methods are available.
Yes. PADE never stores full card numbers. All card processing is handled by Stripe, a PCI-compliant payment processor used by millions of businesses. See our Privacy Policy for details on how your data is handled.
You can issue a full or partial refund for any paid order from the Order Details screen in the app. Refunds are processed back to the original payment method through Stripe.
Yes — PADE's GigSwitcher lets you manage multiple gigs (businesses) from one account and switch between them instantly, each with its own products, orders, and payment setup.
Make sure NFC is turned on in your device settings, and that you've granted PADE the permissions it requests the first time you enable Tap to Pay. If it's still not working, email us at the address above with your device model and we'll help you troubleshoot.
Email us at the address above and we'll process your deletion request along with the associated data, as described in our Privacy Policy.
Email us at accounts@trypade.com and we'll get back to you.